Terms and Conditions
Company Details:
Name: Pathin Trading Ltd
Address: Nikita 6-B, Dali Industrial Area, 2540 Nicosia, Cyprus
Headquarters: 345A Limassol Avenue, Nisou Industrial Area, 2571 Nisou P.O BOX 23694, 1685 Nicosia – Cyprus
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Entity’s terms and conditions. “The Entity”, “Ourselves”, “We” and “Us”, refers to Pathin Trading Ltd. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Entity’s stated services/products, in accordance with and subject to, prevailing Cyprus Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the Entity on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Confidentiality
Client records are regarded as confidential and therefore will not be divulged to any third party, only if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Entity will only be in connection with the provision of agreed services and products.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Entity:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Entity’s literature; and
- excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Entity of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Entity does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Terms of sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to acceptance, confirmation of the order price and availability, and items in your shopping basket are not reserved and may be purchased by other customers.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Cyprus only and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please read more by accessing delivery information web page.
In order to purchase products from Pathin Trading Ltd you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Pathin Trading Ltd retains the right to refuse any request made by you.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.
Pricing and availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Web site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
All prices are inclusive of VAT. Delivery costs may be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
Payment
Bank transfers or deposits on account, PayPal, cash and all major Credit/Debit Cards are all acceptable methods of payment. Our Terms are payment in full within twenty one days. Balance that remains outstanding by the due date will incur late payment interest at the rate of 5% until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any due balances remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed €500. In such circumstances, you shall be liable for any and all additional administrative and/or court costs. Consequently, all services and/or transactions and agreements entered into will cease with immediate effect until all outstanding balance is recovered in full.
Please read our payment methods for more information.
Cancellation Policy
You have a period of 14 days to withdraw from the contract, without giving any reason.
The withdrawal period referred to above shall expire after 14 days from:
(a) The day on which you or a third party indicated by you acquires physical possession of the goods;
(b) in the case of multiple goods ordered and delivered separately, the day on which you or a third party indicated by you acquires physical possession of the last good;
(c) in the case of delivery of a good consisting of multiple lots or pieces, the day on which you or a third party indicated by you acquires physical possession of the last lot or piece.
This means that you can return the entire order to us in its original condition, not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract. The order must be returned in its original condition which includes all tags and packaging.
All goods will be inspected on return. If we are not satisfied that they are in their original condition we reserve the right to refuse the refund.
Please contact us as soon as possible so we can process refund for the price you paid for the item promptly. Should you wish to return only part of your order we will instead issue you with a credit voucher which can be used to purchase anything of your choice from Pathin Trading Ltd of an equal value.
Please note, if you are returning an order for which you received a promotional discount voucher, the voucher will no longer be valid.
You will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Goods returned must be returned without undue delay and in any event in not later than 14 days from the day on which you have communicated to us your decision to withdraw from the contract.
The goods are your responsibility until they reach our warehouse; therefore please ensure that they are properly packaged and that you keep your proof of postage. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
Orders must be returned to us at:
| KRONOS EXPRESS –
Dali Industrial Area |
6 Dioriou, Τ: 22570073 | |
| KRONOS EXPRESS –
Ag. Antonios – Nicosia |
1 Digeni Akrita, Τ: 22315722 | |
| KRONOS EXPRESS –
Ayios Athanasios – Limassol |
5 Michael Pselou, Τ: 25751010 | |
| KRONOS EXPRESS –
Larnaca Limanaki |
2 Stavrou Poskoti & Meli Nicolaide Corner, T: 24641819 | |
| KRONOS EXPRESS – Paphos | 54 Agapinoros, T: 26221253 | |
All returns will be processed once we have received and checked the items. You will be notified by email.
Availability
Unless otherwise stated, the products/services featured on this website and all advertising are available worldwide. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Entity. The Entity does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Entity, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Entity on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Entity will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice
Copyright and other relevant intellectual property rights exist on all text relating to the Entity’s services and the full content of this website. This Entity’s logo is a registered trademark of this Entity in Cyprus and other countries.
Communication
We have many ways to contact us for any queries you may have. Contact information can be found on our Contact Us link on our website or via the Entity’s stated telephone, facsimile or mobile telephone numbers.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
By accessing this website and using our services you consent to these terms and conditions and to the exclusive jurisdiction of the Cyprus courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Entity to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Entity.
Notification of Changes
The Entity reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
Prohibited Actions / Behavior
The Company reserves the right to investigate and initiate legal actions, at its sole discretion, against anyone who commits actions that are illegal or prohibited or adopts behaviors that undermine the operation of its Website. Such actions / behaviors are, indicatively and not restrictively, the following:
- Unauthorized use of the Website in a manner that violates applicable legislation
- Posting on the Website of content that is illegal, defamatory, threatening, racist, inciting hatred or exploitation of any other person or entity
- Posting on the Website of content that infringes another person’s copyright and/or Intellectual/Industrial Property Rights
- Posting on the Website of HTML or External Code or URLs that lead to External Links / URLs
- Posting on the Website of content that is spam or constitutes cyber-bullying or that shows dangerous / threatening behavior
- Collection from the Website of information concerning third parties who have not granted their consent to this
- Unauthorized use of third-party login credentials to access the Website and unauthorized use of the respective accounts
In case of suspicion οr detection of prohibited actions, the Company reserves the right (but is not obliged) to take any action it deems necessary at its sole discretion, as indicatively and not restrictively:
- Investigate any allegation and / or indication that any content “uploaded” to the Website is being exploited or is threatening or illegal or in any way violates these Terms and remove or request the removal of such content
- Monitor, edit and remove content from the Website at its sole discretion (without such content necessarily being in breach of these Terms)
- Suspend or terminate a user’s access to the Website or to his / her account due to violation of these Terms
- Cancel an order and / or suspend, deactivate or block a User’s account at its sole discretion if there is a reasonable suspicion that such account has been compromised or if fraudulent behavior or any other suspicious/irregular activity concerning such account or a specific order or any prohibited action in accordance with the above has been detected.
Indicatively and not restrictively, as suspicious activity on a user’s account that could lead to its deactivation/deletion or restriction of the services provided by the Company could be considered the following: use of inaccurate personal data, frequent disputes of online payment transactions, receipt of official requests by law enforcement authorities for the supply of evidence regarding illegal online activity or receipt of a notification from a bank/payment institution regarding unusual activity, stolen or lost means of payment. For the above cases, the Company informs the user by any appropriate means and at its discretion, to the extent possible and provided that such notification does not conflict with objectively justified security reasons or is not prohibited by the existing european or national legislation.
Personal Data Protection
Our goal is to provide our Users with an amazing experience through our services, based on trust, transparency and honesty. When our Users visit our Website, register, or place an order, we collect, use, process, and share the absolutely necessary personal data in accordance with these Terms and our Privacy Policy. We recommend to our Users to read our Privacy Policy to get informed on the processes we follow concerning the protection of their personal data.
In case of unsuccessful delivery of the User’s order for reasons attributed to them, such as:
- Failure of the recipient of the order to appear at the indicated place of delivery within a reasonable time
- Inability to locate the User despite the efforts of the Company and / or its delegates to locate him through the declared contact details
- Inability to access the declared delivery point or danger to approach the delivery point indicated by the User
Non-compliance person who receives the order with the age limit applicable in case the order concerns products for the consumption of which there is a legal age restriction (see below), we will contact the User regarding the unsuccessful delivery of his order, while in such cases we are not obliged to return the amount corresponding to the order.
Check of products upon receipt
We suggest to the Users to carefully check the condition of the products, the integrity of their packaging and any expiration date as soon as they receive their order. In case the User detects any issue regarding his order (e.g. delivery of incorrect products, defective products or products not appropriate for consumption or order with incomplete products) they should immediately inform our Customer Service Department via our call center. In some cases, the Company may ask the User to provide some evidence (e.g. photo) or additional information regarding the condition of the products received in order for the Company to examine the problem the User encountered with their order.
Limitation of Liability
The Company is solely responsible for fraud or gross negligence and to the extent that its relevant liability can be substantiated under current legislation. By using the Website, Users acknowledge and agree that the content of the Company’s platform is provided on an “as is” and “as available” basis and that their use or dependence on it and on any content, goods, products or services to which they have access or obtain access through it, is at their own risk and at their sole discretion. While the Company makes a reasonable effort to ensure that the provision of the Website and the services we offer are available at all times, we do not warrant or declare that our Website will be provided to Users in a secure, and timely manner nor uninterrupted, error-free and without technical difficulties, defects or viruses. We kindly ask the Users to expect temporary interruptions of the operation of the Website due to scheduled or regular system maintenance works, interruptions due to internet or electronic communications or events of force majeure. Therefore, the Company is not responsible for any delays, delivery failures or damages, losses or injuries resulting from any problems inherent to the use of its platform, the internet and electronic communications in general.
The Company or its employees or other representatives or delegates, shall not be held responsible, under any circumstances for any of the consequential, incidental, indirect, special damages or expenses or financial penalties, including indicatively loss of profit, ceased business activity, information or data loss, or client loss, property loss or damage and any third party claims which may arise from or in connection to the use, copy, presentation of the website and its content or any other connected website, regardless of whether the Company was notified, aware or should be aware of this possibility.
Withdrawal right towards the cooperating businesses
According to the applicable legislation, Users are entitled to withdraw for any reason whatsoever from the sale contract concluded with the cooperating business (save in the cases and as per the limitations mentioned below) whenever they wish within 14 calendar days from the day they received the ordered products.
It is hereby clarified that the present clause is of informative nature about the Users’ withdrawal right and the relevant limitations depending on the nature of the returned product, given that the exercise of the withdrawal right by the User is performed towards the business selling the products and not the Company that acts as an intermediary for the said sale.
Immediately after the exercise of the right of withdrawal, the products must be returned by the User without any undue delay and in any case within fourteen (14) calendar days from the date of declaration about the exercise of the right of withdrawal.
Security of Transactions
The Company is committed to safeguarding the security and integrity of the data collected in connection of the Users of its website. The Company has adopted procedures to protect the personal data that Users provide to its website or in any other way (e.g., over the telephone). These procedures protect the Users’ data, to the extent possible, from any unlawful access or disclosure, loss, or misuse, alteration or destruction. They also help to verify that these data are accurate and are properly used.
Complaints
Users’ complaints regarding any offer, order or execution of the contract they have concluded with the cooperating stores should be addressed directly to these stores. The respective cooperating store bears the sole responsibility towards the Users for the proper fulfillment of the (sale) agreement between them, in accordance with the provisions of the above regarding the limitation of the Company’s liability. The contact details of the cooperating stores are posted on the Company’s Website.
If Users have complaints about the e-ordering services provided by the Company, they can contact the Customer Service Department via email at info@pathincy.com or by phone: +357 22 461006. Any personal data of Users that comes to our knowledge for the submission of complaints will be treated in accordance with our current privacy policy.
Copyright
All trademarks, logos, images and service marks, including these Terms, as displayed on the Company Website or in the Company promotional material, are the intellectual property of it and / or of third parties who have authorized the Company to use these property rights (collectively the “Intellectual Property”). Users may not use, copy, reproduce, republish, upload / upload, publish, transmit, distribute or modify the intellectual property of the Company in any way without the prior express written consent of the latter. The use of our copyright is strictly prohibited, including, but not limited to, the Company’s trademarks and copyright on any other website without the latter’s prior explicit approval. In case of violation of these terms, the Company is entitled to exercise the rights reserved for the protection of its intellectual property in accordance with the provisions of applicable law. The Company neither guarantees nor states that the use of the materials displayed on the Platform will not violate or constitute an abuse of any rights of third parties that do not belong to the Company or its Affiliates. Any use of any material posted on the Website of the Company is done at the responsibility of the User.
Amendments to the Terms of Use
The Company reserves the right to change or modify the applicable terms and conditions for the use of the Website and at its sole discretion and at any time, by always taking into account the terms set forth under the relevant legislation. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon posting or disclosure. By continuing the use of the Website following such change or modification it will be deemed as an acceptance of such changes, modifications, additions or deletions. The Company may, at any time, terminate, change, suspend or terminate any sub-function of this Website including the availability, presentation or description of any product or service. The use of the Website is subject to the Terms of Use that apply at the time of use of the services offered by the Company.
Governing Law and jurisdiction.
These Terms of use and any amendment thereof shall be governed and construed in accordance with the Cypriot law. For any dispute arising out of the present agreement that cannot be resolved out of court, the competent Courts of Nicosia, Cyprus shall enjoy jurisdiction ratione materiae. All rights and legal means provided under the terms of use are cumulative and do not exclude other rights and legal remedies provided under law or other agreement.
If any provision of these Terms of Use is determined as invalid by any competent Court with jurisdiction, the invalidity of the same shall not affect the validity of the remaining provisions of these Terms of Use which shall remain in full force.
These terms and conditions form part of the Agreement between the Client and us. Your accessing of this website and/or undertaking of a service or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Pathin Trading Ltd 2021 – All Rights Reserved
